There are both good and bad ways to travel.
While traveling with Choose a Challenge, we expect all our travelers to behave appropriately at all times. In line with our ethical pledges and sustainable accreditations, we expect all our travellers to respect this Traveler Conduct Policy, and use it to guide them in what we hope will be a safe, enjoyable and unforgettable experience in-country.
What is a Traveler Conduct Policy?
Our Traveler Conduct Policy (TCP) is a set of guidelines we have drawn up from our many years of experience working in adventure travel. It is designed to encourage all who travel with Choose a Challenge to travel carefully, thoughtfully, considerately and sustainably.
The purpose of this policy is to help guide your actions whilst traveling with us to ensure the promotion of the local communities supported by our work, the sustainability of our operations, and the maintaining of the environment and artefacts that you’ll come into contact with as a result of traveling with us.
Why is a Traveler Conduct Policy important?
We live in a world of unprecedented change, where carefully examining each of our actions, behaviors, and carbon footprints, is vital to ensure the wellbeing of our planet and its people, artefacts and wildlife.
The adventures we provide take young people to some of the world’s most treasured and beloved sites. Maintaining these sites for future generations is our utmost priority.
In addition, some of our adventures take place in developing countries, where local communities and individuals may be more vulnerable than at home.
We urge all to follow the below guidance to ensure the safety, security, and sustainability both of our travelers and of the local people and communities in our destination countries.
Local People and Communities
We are extremely proud of the partnerships we have in local communities all over the world.
Our in-country teams are made up of local people, with expert local knowledge and a genuine passion for the sites and communities in which they are based. We do not send Western guides over to our destinations to run the trips for them.
All of our guides, porters and support staff are paid a fair wage and we operate strict limits on how much weight they are permitted to carry. We also encourage travelers to tip appropriately in each destination country.
To support the local community when you arrive in-country, consider purchasing local goods or contributing to local organizations who work to benefit the local people.
We take animal welfare extremely seriously. While in-country, do not participate in or encourage any cruelty to, or mistreatment of animals of any kind.
While, sadly, we can never guarantee that some organizations in the same destinations we travel to will not participate in mistreatment of animals, we can (and do) discourage it in all its forms, and we do not work with local partners who we suspect mistreat animals.
If you spot any kind of mistreatment of animals by anyone claiming to represent Choose a Challenge while on your trip, please contact us.
Abusive Behavior & Violence
All of our staff, charity and in-country partners, interns, reps and travellers have the right to enjoy their work or travel with us, without fear of abuse or violent behavior.
Abusive or violent behavior will not be tolerated in any form, and participants who behave in this way will be removed from their trip with no opportunity for refund or appeal.
If you experience violent or abusive behaviour on your trip, please let us know in your feedback form after you return to the US. If a situation is ongoing in-country, please speak to one of our ICOs or call our emergency line.
One of the amazing things about travel is that it brings people together. Making new friends and forming new relationships is a cornerstone of travel, and we would never change or discourage the forming of consensual physical relationships amongst travellers.
During your trip, all staff, reps, interns and in-country partners working for Choose a Challenge agree to a Code of Conduct which prohibits them from forming physical or romantic relationships with participants for the duration of their posting. We believe this promotes professional, friendly customer service and support in-country.
If you feel that these standards of professionalism have not been met, or you feel uncomfortable due to the behavior of someone claiming to represent Choose a Challenge, please contact us. Any reports will be treated confidentially.
Alcohol and Illegal Substances
We understand that alcohol consumption opportunities may arise, especially during post-challenge celebrations. Alcohol should be drunk responsibly, and common-sense should apply when drinking abroad. Additionally, you must not consume illegal substances of any kind during your trip.
All staff, reps, interns and in-country partners working for Choose a Challenge agree to drink only ever in moderation (if at all) for the duration of their posting. In addition, there will always be a fully sober member of our in-country team available at any time. If you cannot contact a member of staff and you need one, please call our emergency line.
Consequences for non-adherence
If we discover that while traveling with us you have made a serious violation of this Traveler Conduct Policy, we reserve the right to remove you from the trip, with no right to refund or compensation from us.
We may also contact local authorities and seek other action deemed appropriate, such as legal action or reporting your behavior to your university or Students’ Union. If you are removed from our itinerary you will be responsible for all accommodation, travel, and other costs relating to your removal.
The full details of this can be found in our Terms.